Chapter 6 can be viewed as the actually reason for the
previous four chapters. The previous four chapters were describing the whole
process on creating, designing, and reviewing a document. Then chapter 6
introduced the different types of documents that can be created through the
whole process. The three main parts of the chapter were explaining how one
would plan, compose, and format a given document. Planning a document consists
of identifying the purpose of the document, analyzing the audience, and
strategizing how the purpose will effectively be reached. This step is crucial
because whatever that is going to be presented has to be presented in a way
that the audience will accept, so strategic planning may be the most crucial
aspect of the whole process. Composing a document is putting the strategy in
actual words. This step takes into account the Four C’s when composing the
content of the message, which are clear, complete, correct, and compelling. The
content of the text has to meet all four of those descriptions in order to be
effective. Also this step includes deciding what approach is appropriate, indirect
or direct approach. And the final step is formatting the document. Depending on
the type of document (this chapter specifies email, letters, and memos) there
is a set of expectations that are set for each type, so this step is crucial in
making the document acceptable. I feel that the information in this chapter is
useful in the fact that any document that is composed in the business world
needs to have a purpose and also be relevant in daily communications. If the
document is not up to par then it can possibly be dismissed, so it is nice to
know these guidelines to help shape a great document.
